Privacy Policy

Laughing Earth Plant Shop values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect different types of information depending on how you interact with our website:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment details. We collect this when you make a purchase, create an account, or contact us.
• Non-Personal Information: This includes information such as your browser type, device type, IP address, and how you navigate through our website (e.g., pages visited, time spent). This is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected data to:

• Process Orders: Your personal information is used to fulfill your orders, process payments, and arrange deliveries.
• Improve Customer Service: We use your information to respond to inquiries, provide support, and enhance your experience with us.
• Marketing and Promotions: With your consent, we may send promotional emails or newsletters about new products, special offers, or events.
• Website Improvement: Non-personal data helps us analyze trends, optimize our website’s functionality, and improve user experience.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for purposes such as:

• Payment processing
• Order fulfillment and delivery
• Marketing and advertising services
• Analytics and website performance tracking

These third parties are obligated to keep your information secure and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us:

• Remember your preferences
• Keep you logged in
• Track website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the site.

6. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Rectify Your Information: Request corrections to any inaccurate or incomplete information.
• Delete Your Information: Request that we delete your personal data, subject to legal or contractual obligations.
• Withdraw Consent: If you have given consent for marketing communications, you can withdraw it at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children under 18. If you believe we have unintentionally collected such information, please contact us, and we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

• Email: [Your email address]
• Phone: [Your phone number]